job description
Join Millennium Hotels and Resorts in the breathtaking paradise of Bali as a Senior Sales Manager and play a pivotal role in driving revenue growth for our world-class hospitality brand. This is a unique opportunity to leverage your sales expertise in a dynamic, luxury-focused environment while contributing to unforgettable guest experiences.
As a key member of our sales team, you will be responsible for strategically selling guestrooms, meeting spaces, and premium services to corporate clients, travel agencies, and group bookings. Your ability to build long-term relationships, identify market opportunities, and deliver tailored solutions will directly impact our occupancy rates and brand reputation in one of the worldâs most sought-after destinations.
Baliâs thriving tourism industry offers an exciting backdrop for this role, where youâll collaborate with cross-functional teams to create bespoke packages, negotiate contracts, and exceed sales targets. Whether youâre closing deals with international corporations or curating exclusive event experiences, your work will shape the future of luxury hospitality in this tropical haven.
Responsibility
- Develop and execute strategic sales plans to maximize occupancy and revenue for guestrooms, meeting rooms, and ancillary services.
- Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and event planners.
- Identify and pursue new business opportunities through market research, networking, and proactive outreach.
- Negotiate and close high-value contracts for group bookings, conferences, and long-term partnerships.
- Collaborate with marketing teams to create compelling sales collateral and promotional packages tailored to target audiences.
- Monitor industry trends, competitor activity, and demand patterns to adjust pricing and inventory strategies.
- Provide exceptional client service, ensuring seamless coordination from inquiry to post-stay follow-up.
- Prepare and present sales reports, forecasts, and performance analyses to senior management.
Qualifications
- Bachelorâs degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum 5 years of sales experience in the hospitality industry, with at least 2 years in a senior or managerial role.
- Proven track record of meeting or exceeding sales targets in a luxury hotel or resort setting.
- Strong negotiation, communication, and interpersonal skills with fluency in English (additional languages a plus).
- Deep understanding of hotel revenue management, pricing strategies, and distribution channels.
- Proficiency in CRM systems, Microsoft Office, and hotel management software (e.g., Opera, SynXis).
- Ability to work under pressure in a fast-paced environment while maintaining a client-focused approach.
- Passion for the hospitality industry and a commitment to delivering exceptional service.