job description
Join Sun Battledore as a Senior Retail Sales & Operations Manager in the vibrant heart of Bali, Indonesia. This is a unique opportunity to lead high-impact retail, B2B, and wholesale operations in one of Southeast Asia’s most dynamic markets. You will drive revenue growth, optimize team performance, and ensure operational excellence while fostering profitability across multiple channels.
In this strategic role, you will oversee end-to-end retail and wholesale operations, from inventory management to customer experience, while collaborating with cross-functional teams to align business objectives with market demands. Your leadership will be pivotal in scaling Sun Battledore’s presence in Bali, leveraging your expertise in retail strategy, sales optimization, and process improvement.
Based in Bali’s most sought-after locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll enjoy a dynamic work environment that blends professional growth with the island’s unparalleled lifestyle. If you’re a results-driven leader with a passion for retail innovation, this is your chance to make a lasting impact.
Responsibility
- Revenue Growth Leadership: Develop and execute sales strategies to maximize revenue across retail, B2B, and wholesale channels, ensuring alignment with company targets.
- Operational Excellence: Streamline retail and wholesale operations, from inventory and supply chain management to POS systems and logistics, to enhance efficiency and reduce costs.
- Team Development: Lead, mentor, and motivate a high-performing sales and operations team, fostering a culture of accountability, collaboration, and continuous improvement.
- Customer Experience: Elevate in-store and B2B client experiences by implementing best practices in service, merchandising, and relationship management.
- Financial Oversight: Monitor P&L statements, budget adherence, and KPIs to ensure profitability and sustainable growth.
- Market Expansion: Identify and capitalize on new business opportunities, including partnerships, wholesale accounts, and retail locations in Bali.
- Compliance & Standards: Ensure all operations adhere to company policies, local regulations, and industry standards for retail and wholesale trade.
- Data-Driven Decisions: Utilize sales analytics, market trends, and performance metrics to inform strategic adjustments and innovations.
Qualifications
- Proven Experience: Minimum of 7+ years in retail management, with at least 3 years in a senior leadership role overseeing sales, operations, and team management.
- Industry Knowledge: Deep understanding of retail, B2B, and wholesale ecosystems, preferably in consumer products, fashion, or lifestyle sectors.
- Leadership Skills: Exceptional ability to lead cross-functional teams, with a track record of driving performance, engagement, and development.
- Financial Acumen: Strong analytical skills to interpret financial data, manage budgets, and optimize profitability.
- Strategic Thinker: Ability to develop and implement long-term business strategies that align with market demands and company goals.
- Communication: Fluent English proficiency with excellent verbal and written communication skills for stakeholder and team interactions.
- Tech-Savvy: Proficiency in retail management software (e.g., POS systems, ERP), Microsoft Office, and data analytics tools.
- Adaptability: Thrives in fast-paced environments with the ability to pivot strategies based on market changes and business needs.