job description
Join HSBC, one of the world’s leading financial institutions, as a Senior Project Manager, Client Connectivity in our Corporate & Investment Banking (CIB) division. This is a unique opportunity to drive high-impact, global projects that enhance client connectivity, streamline operations, and deliver cutting-edge financial solutions in a dynamic, fast-paced environment.
Based in the vibrant and culturally rich hub of Bali, Indonesia (with flexibility for remote or hybrid work), you will lead cross-functional teams to execute complex initiatives that align with HSBC’s strategic goals. Your expertise will be pivotal in fostering seamless client experiences, optimizing digital connectivity, and ensuring project delivery with precision and excellence.
At HSBC, we value innovation, collaboration, and a client-centric approach. If you are a seasoned project manager with a passion for transforming challenges into opportunities, this role offers the platform to elevate your career while making a tangible impact in the global banking landscape.
Responsibility
- Lead end-to-end project management for client connectivity initiatives within CIB, ensuring alignment with business objectives and regulatory standards.
- Develop and execute project plans, timelines, and budgets, while mitigating risks and resolving bottlenecks to ensure on-time delivery.
- Collaborate with stakeholders across technology, operations, and client-facing teams to drive seamless integration of systems and processes.
- Oversee the implementation of digital solutions to enhance client onboarding, transaction processing, and real-time connectivity.
- Monitor project KPIs, milestones, and ROI, providing regular updates to senior leadership and clients.
- Identify and address cross-border compliance and operational challenges in a global banking environment.
- Foster a culture of continuous improvement by analyzing project outcomes and recommending process optimizations.
- Mentor junior project managers and team members, promoting best practices in Agile, Waterfall, or Hybrid methodologies.
Qualifications
- Bachelor’s degree in Business, Finance, Computer Science, or a related field. Master’s or MBA is a plus.
- 8+ years of experience in project management, with at least 5 years in financial services or banking, preferably in CIB or client connectivity.
- Proven track record of managing large-scale, multi-region projects with budgets exceeding $1M.
- Strong expertise in project management tools (e.g., JIRA, MS Project, Asana) and methodologies (Agile, Scrum, PRINCE2, PMP).
- Deep understanding of banking operations, payment systems, and digital connectivity (e.g., SWIFT, APIs, cloud platforms).
- Exceptional stakeholder management, communication, and negotiation skills to influence senior leaders and clients.
- Certifications such as PMP, PRINCE2, or CSM are highly desirable.
- Ability to work in a fast-paced, global environment with cultural sensitivity and adaptability.