job description
Join Search Personnel in the vibrant and culturally rich setting of Bali as a Senior Executive / Executive in Programme Management & Student Support. This role offers a unique opportunity to contribute to the academic and administrative success of educational programs while enjoying the dynamic work environment of one of Southeast Asia’s most sought-after destinations.
In this position, you will play a pivotal role in ensuring the smooth operation of student services, from enrolment to graduation. Your expertise in programme administration will directly impact student satisfaction and institutional efficiency. Ideal for detail-oriented professionals with a passion for education and student development, this role combines administrative excellence with meaningful engagement in the academic community.
Bali’s thriving expatriate and local professional scene provides an inspiring backdrop for career growth, cultural exchange, and work-life balance. Whether you’re managing student records, coordinating programme logistics, or addressing enquiries, your contributions will be integral to fostering a supportive and organized learning environment.
Responsibility
- Oversee and manage programme administration, including student enrolment, attendance tracking, and record-keeping to ensure compliance with institutional policies.
- Coordinate with academic and administrative teams to facilitate seamless programme delivery and student support services.
- Handle student enquiries, providing timely and accurate information regarding programme details, schedules, and requirements.
- Maintain and update student databases and management systems, ensuring data integrity and confidentiality.
- Assist in the development and implementation of student support initiatives, including orientation programs and academic advising.
- Prepare and distribute programme-related reports and documentation for internal and external stakeholders.
- Monitor and evaluate programme performance, identifying areas for improvement in student services and administrative processes.
- Collaborate with cross-functional teams to organize events, workshops, and other student engagement activities.
Qualifications
- Diploma or Degree in Business Administration, Education, or a related field.
- Minimum 3-4 years of administrative experience, preferably in an educational or student services environment.
- Proven ability to manage student records, enrolment processes, and programme logistics with high attention to detail.
- Excellent communication and interpersonal skills, with the ability to engage effectively with students, faculty, and staff.
- Proficiency in Microsoft Office Suite and experience with student management systems (e.g., Banner, PeopleSoft) is a plus.
- Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
- Familiarity with educational policies, compliance requirements, and data protection regulations.
- Ability to work independently and collaboratively in a multicultural setting.