job description
Join Momentus Hotel Alexandra, a premier luxury hospitality brand, as our Security Manager in the breathtaking island paradise of Bali. This is a unique opportunity to lead a high-performing security team in one of our exclusive properties located in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. As the guardian of safety and security, you will play a pivotal role in ensuring the protection of our guests, staff, and assets while maintaining the highest standards of hospitality excellence.
In this dynamic role, you will oversee all aspects of security operations, from risk assessment and emergency response planning to implementing cutting-edge security protocols. You'll collaborate with cross-functional teams to create a secure yet welcoming environment that aligns with our commitment to exceptional guest experiences. With Bali's thriving tourism industry, your expertise will be crucial in navigating the unique security challenges of a world-class destination while upholding our reputation for safety and professionalism.
We offer a competitive compensation package, opportunities for professional growth, and the chance to work in some of Bali's most iconic locations. If you're a seasoned security professional with a passion for hospitality and a track record of leadership, we invite you to be part of our mission to deliver unforgettable experiences in a safe and secure environment.
Responsibility
- Lead and manage the security department, ensuring 24/7 protection of hotel property, guests, and staff
- Develop, implement, and maintain comprehensive security policies and procedures tailored to luxury hospitality environments
- Conduct regular risk assessments and security audits to identify vulnerabilities and recommend improvements
- Oversee emergency response planning, including crisis management, evacuation procedures, and coordination with local authorities
- Manage security personnel, including recruitment, training, scheduling, and performance evaluations
- Collaborate with hotel management to integrate security measures with guest services and operational workflows
- Monitor and analyze security systems, including CCTV, access control, and alarm systems, ensuring optimal functionality
- Investigate security incidents, prepare detailed reports, and implement corrective actions to prevent recurrence
- Maintain strong relationships with local law enforcement, emergency services, and community stakeholders
Qualifications
- Minimum 5 years of experience in security management, preferably in luxury hospitality or high-end resorts
- Proven track record in leading security teams and implementing effective security strategies
- Strong knowledge of security technologies, including CCTV, access control, and alarm systems
- Excellent communication and interpersonal skills, with the ability to interact with guests, staff, and external stakeholders
- Certification in security management (e.g., CPP, PSP, or equivalent) is highly desirable
- Experience in emergency response planning and crisis management
- Familiarity with local laws and regulations related to security and hospitality in Indonesia
- Ability to work in a fast-paced, multicultural environment with a customer-centric approach
- Fluency in English; proficiency in Bahasa Indonesia is a plus