job description
Join GHD Group as a Salesforce Data Coordinator (Hygiene) and play a pivotal role in maintaining the integrity and accuracy of our Salesforce data ecosystem. Based in the vibrant regions of Bali, you will collaborate closely with the Marketing and Communications team to ensure our CRM data is clean, organized, and optimized for performance. This role is perfect for detail-oriented professionals who thrive in a dynamic environment and are passionate about data quality and process improvement.
As a key member of our team, you will be responsible for data cleansing, deduplication, and enrichment, ensuring that our Salesforce platform remains a reliable source of truth for business decisions. Your work will directly impact our ability to deliver exceptional customer experiences and drive marketing effectiveness. If you have a keen eye for detail, strong analytical skills, and a proactive approach to problem-solving, we’d love to hear from you!
Responsibility
- Perform regular data hygiene activities, including cleansing, deduplication, and enrichment within Salesforce.
- Monitor and maintain data quality standards to ensure accuracy and consistency across the CRM.
- Collaborate with the Marketing and Communications team to align data processes with business objectives.
- Identify and resolve data discrepancies, ensuring timely corrections and updates.
- Develop and implement data governance policies to improve overall data integrity.
- Generate reports and dashboards to track data quality metrics and performance.
- Assist in data migration projects and system integrations as needed.
- Provide training and support to team members on Salesforce data best practices.
Qualifications
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Proven experience in data management, CRM administration, or a similar role.
- Proficiency in Salesforce, including data import/export, reporting, and dashboard creation.
- Strong analytical skills with the ability to interpret complex data sets.
- Excellent attention to detail and a commitment to data accuracy.
- Effective communication skills, both written and verbal, with the ability to collaborate across teams.
- Familiarity with data governance frameworks and best practices.
- Ability to work independently and manage multiple priorities in a fast-paced environment.