job description
Are you a hospitality-driven professional with a passion for sales excellence? Marriott International is seeking a dynamic and detail-oriented Sales Coordinator to join our team in Riau. In this pivotal role, you will act as the backbone of our sales department, ensuring seamless operations, exceptional client communication, and administrative support to drive revenue growth.
As part of the world’s leading hospitality group, you will work in a fast-paced environment where your organizational skills and proactive approach will directly impact the success of our sales strategies. If you are a collaborative team player who thrives on meeting targets and providing world-class service, we invite you to build your career with us.
Responsibility
- Support the Sales team with daily administrative tasks, including contract preparation, data entry, and filing.
- Act as the primary point of contact for client inquiries, ensuring timely and professional responses.
- Coordinate site inspections, meetings, and sales presentations for potential clients.
- Maintain and update the Customer Relationship Management (CRM) system to track leads and performance metrics.
- Assist in the preparation of sales reports, forecasts, and presentations for leadership reviews.
- Collaborate with cross-functional departments, including Front Office and Events, to ensure smooth service delivery.
- Process sales bookings and monitor room availability to maximize hotel occupancy.
- Assist in organizing promotional events and marketing campaigns to boost brand visibility.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum 1-2 years of experience in a sales support or administrative role, preferably within the hospitality industry.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Strong interpersonal skills with the ability to communicate effectively in both Indonesian and English.
- Highly organized with an exceptional ability to multitask and manage competing priorities.
- Proactive problem-solver with a customer-centric mindset.
- Demonstrated ability to work effectively both independently and within a team.
- Must be based in or willing to relocate to Riau.