job description
Join MBG Fruits as a Sales Assistant in the vibrant retail sector of Bali! We are seeking a dynamic and customer-focused individual to enhance our sales team in Canggu. This role offers an exciting opportunity to engage with customers, promote our premium fruit products, and contribute to the growth of our brand in one of Bali's most bustling areas.
As a Sales Assistant, you will play a crucial role in delivering exceptional customer service, maintaining store presentation, and driving sales. If you are passionate about retail, enjoy working in a fast-paced environment, and have a knack for building customer relationships, this is the perfect role for you!
MBG Fruits is committed to providing a supportive and rewarding work environment. We offer competitive compensation, opportunities for career advancement, and the chance to be part of a team that values innovation and customer satisfaction.
Responsibility
- Provide excellent customer service by assisting customers with inquiries, product selection, and purchases.
- Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.
- Process sales transactions accurately and efficiently using point-of-sale systems.
- Monitor inventory levels and assist in restocking products to ensure availability.
- Promote special offers, discounts, and loyalty programs to drive sales and customer retention.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Collaborate with the sales team to achieve daily, weekly, and monthly sales targets.
- Stay updated on product knowledge, including features, benefits, and pricing, to provide accurate information to customers.
Qualifications
- High school diploma or equivalent; additional education in retail or customer service is a plus.
- Proven experience in a retail or sales environment, preferably in the food or consumer products industry.
- Strong communication and interpersonal skills to engage effectively with customers and team members.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills for handling cash transactions and inventory management.
- Familiarity with point-of-sale systems and basic computer applications.
- Flexibility to work weekends, holidays, and varying shifts as required.
- Passion for customer service and a positive, can-do attitude.