job description
Join Microgenesis Business Systems as a Sales Assistant in the vibrant heart of Bali! This is your opportunity to play a pivotal role in driving customer satisfaction and sales growth by providing top-tier administrative and sales support. Youâll work closely with our sales team to ensure seamless operations, foster long-term client relationships, and contribute to the companyâs success in a dynamic, fast-paced environment.
Based in one of Baliâs most sought-after locationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâyouâll enjoy a perfect blend of professional growth and island living. Whether youâre coordinating sales activities, managing client communications, or analyzing performance data, your contributions will directly impact our ability to deliver exceptional service and build customer loyalty.
If youâre a detail-oriented, proactive professional with a passion for sales and customer service, weâd love to hear from you. This role offers a competitive salary, career development opportunities, and the chance to work in a collaborative, international team.
Responsibility
- Provide comprehensive administrative support to the sales team, including order processing, invoicing, and documentation management.
- Assist in customer relationship management by maintaining accurate records, tracking interactions, and ensuring timely follow-ups.
- Coordinate with internal departments to streamline sales operations, from lead generation to post-sale support.
- Prepare and distribute sales reports, presentations, and performance analytics to stakeholders.
- Handle client inquiries, complaints, and requests with professionalism, ensuring high levels of satisfaction and retention.
- Support the development of sales strategies and campaigns by conducting market research and competitor analysis.
- Manage inventory tracking and product availability to ensure seamless order fulfillment.
- Collaborate with the marketing team to enhance brand visibility and promote customer loyalty programs.
Qualifications
- A minimum of 1-2 years of experience in sales support, customer service, or administrative roles.
- Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.
- Strong organizational and time-management abilities, with the capacity to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- A customer-centric mindset with a proven ability to build and maintain relationships.
- Basic understanding of sales processes, metrics, and KPIs.
- High attention to detail and problem-solving skills to address client and operational challenges.
- Ability to work independently and collaboratively in a team-oriented setting.