job description
Join The GMP Group as a Sales Administrator in beautiful Bali and play a pivotal role in ensuring seamless office operations and exceptional sales coordination. This is a unique opportunity to combine your organizational expertise with customer-focused support in a dynamic, international work environment.
As the backbone of our sales and administrative functions, you will manage critical processes that drive efficiency, enhance client relationships, and support cross-functional teams. Your ability to multitask, communicate effectively, and maintain meticulous attention to detail will be key to our success in the West Region’s expanding market.
Bali offers an inspiring work-life balance, and this role provides the perfect blend of professional growth and tropical living. If you thrive in fast-paced settings and enjoy making a tangible impact, we’d love to hear from you.
Responsibility
- Coordinate sales activities, including order processing, client communications, and follow-ups to ensure timely delivery and customer satisfaction.
- Manage office administration tasks, such as document preparation, filing, and maintaining organized records for easy retrieval.
- Serve as the primary point of contact for internal and external stakeholders, providing professional and prompt support.
- Collaborate with cross-functional teams (e.g., finance, logistics, marketing) to streamline operations and resolve administrative bottlenecks.
- Prepare sales reports, presentations, and data analysis to support decision-making and strategic planning.
- Handle customer inquiries, complaints, and feedback with a solutions-oriented approach to enhance client retention.
- Maintain and update CRM systems with accurate sales data, customer interactions, and pipeline tracking.
- Assist in organizing meetings, travel arrangements, and events for sales teams and management.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Sales, or a related field.
- Minimum 2 years of experience in sales administration, office support, or a similar role.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Strong written and verbal communication skills in English; additional languages are a plus.
- Excellent organizational and time-management abilities, with a keen eye for detail.
- Customer-service oriented with a proactive and problem-solving mindset.
- Ability to work independently and collaboratively in a fast-paced, multicultural environment.
- Familiarity with basic accounting principles or sales metrics is advantageous.