job description
Join Jayatri Pool as a Sales Administrator in the heart of Bali! We are seeking a detail-oriented and customer-focused professional to manage our sales operations, ensuring seamless transactions and exceptional service for our clients. This role is perfect for individuals who thrive in dynamic environments and are passionate about driving business growth through efficient administrative support.
Based in Bali’s most vibrant areas—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you will play a key role in coordinating sales activities, managing inventory, and enhancing our online presence. Your contributions will directly impact customer satisfaction and operational excellence.
If you have a knack for organization, strong communication skills, and a proactive attitude, we’d love to hear from you. This is a full-time position offering a competitive salary and the opportunity to grow within a forward-thinking company.
Responsibility
- Provide exceptional customer service through online and offline channels, ensuring timely and professional responses to inquiries.
- Prepare and submit sales quotations and proposals tailored to client needs, ensuring accuracy and competitiveness.
- Coordinate the preparation and delivery of sales items/projects, liaising with internal teams to meet deadlines.
- Develop and publish engaging content for social media platforms to promote products and attract new customers.
- Conduct regular stock inventory checks (stock opname) to maintain accurate records and prevent shortages or excesses.
- Manage and optimize the company’s online store (olshop), including product listings, order processing, and customer interactions.
- Collaborate with the sales and marketing teams to identify opportunities for growth and improve sales strategies.
- Maintain organized sales records, reports, and documentation for tracking performance and compliance.
Qualifications
- Minimum 1-2 years of experience in sales administration, customer service, or a related field.
- Proficient in Microsoft Office (Excel, Word) and basic data entry tools.
- Strong communication skills in both English and Indonesian (written and verbal).
- Experience with social media management and content creation (e.g., Instagram, Facebook, WhatsApp Business).
- Familiarity with e-commerce platforms (e.g., Tokopedia, Shopee, Bukalapak) is a plus.
- Highly organized with attention to detail and the ability to multitask in a fast-paced environment.
- Customer-oriented mindset with a problem-solving approach.
- Based in or willing to relocate to Bali (Canggu, Ubud, Denpasar, or surrounding areas).