job description
Are you a highly organized professional with a passion for supporting high-performance teams? We are looking for a dedicated Sales Administrator to join our dynamic team in Senai, Johor. In this role, you will be the backbone of our sales operations, ensuring that our processes run smoothly and our clients receive top-tier service. This is an excellent opportunity to grow your career within a modern, fast-paced work environment that values efficiency and professional development.
As our Sales Administrator, you will play a pivotal role in bridging the gap between our sales representatives and our backend operations. We are looking for someone who is detail-oriented, tech-savvy, and eager to contribute to the overall success of the business. If you thrive in a collaborative atmosphere and are looking for a company that offers competitive benefits and real career progression, we want to hear from you.
Responsibility
- Coordinate with the sales team to ensure timely processing of orders and documentation.
- Maintain accurate customer databases and update sales records in the CRM system.
- Prepare and format sales quotations, proposals, and contracts for client review.
- Handle incoming inquiries via phone and email, providing professional support to existing and potential clients.
- Monitor sales performance metrics and assist in generating regular progress reports for management.
- Coordinate logistics and delivery schedules to ensure customer satisfaction.
- Manage administrative workflows to minimize bottlenecks in the sales cycle.
Qualifications
- Diploma or Degree in Business Administration, Marketing, or a related field.
- Minimum 1-2 years of experience in sales administration, office support, or customer service roles.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Ability to work independently as well as contribute effectively to a team-oriented setting.
- Strong problem-solving skills and a proactive approach to resolving administrative challenges.