job description
Join Global English Academy in beautiful Bali as a Sales Admin Executive and play a pivotal role in driving student enrollments while enjoying a competitive salary, comprehensive training, and unparalleled career growth opportunities. This is your chance to thrive in a dynamic, supportive team environment where your contributions directly impact the success of our global education mission.
As a key member of our sales and administrative team, you will bridge the gap between prospective students and our world-class English programs. Your role will involve managing inquiries, processing enrollments, and ensuring a seamless experience for clients from initial contact to course commencement. With Baliās vibrant expat community and growing demand for quality English education, this position offers both professional fulfillment and the chance to live in one of the worldās most sought-after destinations.
We offer a performance-based incentive structure, ongoing professional development, and a collaborative workplace culture that values innovation and dedication. Whether you're an experienced sales administrator or a motivated professional looking to transition into the education sector, this role provides the tools and support you need to excel.
Responsibility
- Manage and respond to student inquiries via phone, email, and in-person consultations with a high level of professionalism.
- Process student enrollments, registrations, and payments accurately while maintaining confidential records.
- Collaborate with the marketing team to develop and execute strategies to boost student acquisition and retention.
- Maintain and update student databases, ensuring all information is current and organized for reporting purposes.
- Prepare and distribute promotional materials, course brochures, and enrollment contracts to prospective students.
- Coordinate with academic staff to ensure smooth onboarding and placement of new students into appropriate classes.
- Track sales performance metrics, generate reports, and provide insights to improve enrollment processes.
- Assist in organizing open houses, webinars, and other events to attract potential students and showcase our programs.
Qualifications
- Minimum Diploma or Bachelorās degree in Business Administration, Marketing, or a related field.
- Proven experience in sales, customer service, or administrative roles, preferably in the education sector.
- Excellent communication and interpersonal skills with fluency in English (additional languages are a plus).
- Strong organizational abilities with meticulous attention to detail in data entry and record-keeping.
- Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with CRM systems.
- Ability to work independently and as part of a team in a fast-paced, target-driven environment.
- Passion for education and a customer-centric approach to problem-solving.
- Eligibility to work in Indonesia (work visa sponsorship available for qualified candidates).