job description
Join Hiessence Consumer Goods Trading as a Retail Technician in the vibrant heart of Bali! This is your opportunity to play a pivotal role in maintaining seamless retail operations while enjoying a competitive salary, comprehensive training, and a collaborative team environment.
As a Retail Technician, you will ensure the smooth functioning of our retail systems, equipment, and inventory processes. Your expertise will directly contribute to enhancing customer satisfaction and operational efficiency in one of the most dynamic consumer goods markets in Southeast Asia.
Based in Canggu, you’ll work in a fast-paced yet supportive setting, surrounded by a team that values innovation, precision, and teamwork. Whether you’re troubleshooting technical issues, optimizing retail workflows, or assisting with inventory management, your contributions will be integral to our success.
Hiessence Consumer Goods Trading is committed to fostering professional growth, offering ongoing training and development opportunities to help you advance in your career. If you’re a detail-oriented problem-solver with a passion for retail operations, we’d love to hear from you!
Responsibility
- Perform regular maintenance and troubleshooting of retail equipment, including POS systems, scanners, and inventory management tools.
- Ensure all retail systems are operational and meet company standards for performance and reliability.
- Assist in inventory management, including stock reconciliation, labeling, and organization to support efficient retail operations.
- Collaborate with the retail team to resolve technical issues and minimize downtime during peak business hours.
- Conduct routine inspections of retail spaces to identify and address potential equipment or operational inefficiencies.
- Provide technical support and training to retail staff on the use of equipment and software.
- Maintain accurate records of maintenance activities, repairs, and inventory adjustments.
- Adhere to safety protocols and company policies to ensure a secure working environment for all staff and customers.
Qualifications
- Minimum of 2 years of experience in retail operations, technical support, or a related field.
- Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
- Familiarity with POS systems, inventory management software, and retail equipment.
- Excellent communication and interpersonal skills to collaborate effectively with team members.
- Basic knowledge of hardware and software troubleshooting.
- Attention to detail and the ability to work in a fast-paced environment.
- Willingness to work flexible hours, including weekends and holidays, as needed.
- Prior experience in consumer goods or retail industry is a plus.