job description
Join Alfamart, a leading retail chain, as a Store Operations Team Member in beautiful Bali! We are seeking enthusiastic and customer-focused individuals to be part of our dynamic team. This is a fantastic opportunity to grow your career in retail while working in a vibrant and fast-paced environment.
As a Store Operations Team Member, you will play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and maintaining store standards. Whether you're assisting customers, managing inventory, or contributing to a positive shopping experience, your efforts will directly impact our success.
If you are passionate about retail, enjoy working in a team, and thrive in a customer-centric environment, we want to hear from you! Alfamart offers competitive compensation, training, and opportunities for career advancement.
Responsibility
- Provide excellent customer service by assisting shoppers with inquiries, product locations, and purchases.
- Operate cash registers, handle transactions, and ensure accurate cash handling.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Assist in inventory management, including stocking shelves, monitoring product levels, and conducting regular audits.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Handle customer complaints or issues professionally and escalate when necessary.
- Follow company policies and procedures related to safety, security, and loss prevention.
- Participate in training programs to enhance product knowledge and service skills.
Qualifications
- High school diploma or equivalent; prior retail experience is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills for cash handling and inventory management.
- Willingness to work flexible schedules, including weekends and holidays.
- Customer-focused mindset with a positive and friendly attitude.
- Physical ability to stand for extended periods and lift moderate weights.
- Team player with a proactive approach to problem-solving.