job description
Join Store One Inc as a Retail Store Manager in the vibrant and dynamic retail landscape of Bali, Indonesia. This is a unique opportunity to lead a high-performing team, drive sales growth, and ensure exceptional customer experiences in one of the most sought-after tourist and expat destinations in Southeast Asia.
As the face of our brand, you will oversee daily store operations, optimize inventory management, and implement strategic initiatives to enhance profitability and customer satisfaction. Your leadership will be pivotal in fostering a positive work environment, coaching staff, and maintaining operational excellence in a fast-paced retail setting.
If you are a results-driven professional with a passion for retail management and a desire to work in a culturally rich and picturesque location, we invite you to apply and take the next step in your career with us.
Responsibility
- Lead and motivate a team of retail associates to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including opening/closing procedures, cash handling, and staff scheduling.
- Develop and implement sales strategies to drive revenue growth and meet monthly/quarterly KPIs.
- Manage inventory levels, conduct regular stock audits, and coordinate with suppliers to ensure product availability.
- Monitor store performance metrics, analyze sales data, and prepare reports for senior management.
- Ensure compliance with company policies, health and safety regulations, and local retail laws.
- Handle customer inquiries, complaints, and escalations professionally to maintain brand reputation.
- Collaborate with marketing teams to execute in-store promotions, visual merchandising, and seasonal campaigns.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field (or equivalent work experience).
- Minimum of 3-5 years of experience in retail management, preferably in a high-traffic or luxury retail environment.
- Proven track record of achieving sales targets and improving store performance.
- Strong leadership and team management skills, with the ability to train and develop staff.
- Excellent communication, problem-solving, and organizational abilities.
- Proficiency in POS systems, inventory management software, and Microsoft Office Suite.
- Familiarity with retail KPIs, merchandising principles, and customer service best practices.
- Flexibility to work evenings, weekends, and holidays as required by business needs.