job description
Join Impact Power Mandiri as a Retail Store Manager in the vibrant heart of Bali! We are seeking a dynamic and results-driven professional to lead our retail operations across prime locations including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this pivotal role, you will oversee daily store operations, drive sales performance, and ensure exceptional customer experiences. Your leadership will be instrumental in achieving revenue targets, optimizing inventory, and fostering a high-performing team. This is a fantastic opportunity for a passionate retail leader to thrive in Bali’s booming consumer market while contributing to the growth of a reputable company.
If you have a proven track record in retail management, a knack for team motivation, and a commitment to operational excellence, we want to hear from you. Enjoy a competitive salary, career development opportunities, and the chance to work in one of the world’s most sought-after destinations.
Responsibility
- Lead and manage all aspects of store operations, including sales, customer service, and staff performance.
- Develop and implement strategies to achieve and exceed monthly/quarterly sales targets.
- Monitor inventory levels, coordinate with suppliers, and ensure product availability to meet demand.
- Train, mentor, and motivate staff to deliver outstanding customer service and uphold company standards.
- Conduct regular performance reviews, set KPIs, and provide constructive feedback to team members.
- Oversee visual merchandising, store layout, and promotional activities to enhance customer engagement.
- Handle customer complaints and resolve issues promptly to maintain high satisfaction levels.
- Prepare and analyze sales reports, budgets, and financial data to optimize store profitability.
Qualifications
- Minimum 3+ years of experience in retail management, preferably in a high-traffic store or multi-outlet environment.
- Proven ability to drive sales growth, meet targets, and improve operational efficiency.
- Strong leadership and team management skills with a focus on staff development.
- Excellent communication and interpersonal skills to engage with customers, staff, and stakeholders.
- Proficiency in inventory management, POS systems, and retail software.
- Analytical mindset with the ability to interpret sales data and make data-driven decisions.
- Flexibility to work evenings, weekends, and holidays as required by business needs.
- Bachelor’s degree in Business, Marketing, or a related field is a plus.