job description
Join our dynamic retail team in the heart of Bali’s most vibrant locations! As a Retail Shop Assistant, you’ll play a crucial role in delivering exceptional customer service while maintaining the smooth operation of our store. This is an exciting opportunity to work in a fast-paced environment, engage with diverse customers, and contribute to the success of a growing retail brand.
Bali’s thriving tourism and local markets create a unique retail landscape, and we’re looking for someone who is passionate about customer interaction, product presentation, and teamwork. Whether you’re assisting shoppers, managing inventory, or ensuring the store’s cleanliness and organization, your efforts will directly impact the customer experience and our business growth.
This role is perfect for individuals who thrive in a customer-facing environment, enjoy working in a team, and are eager to develop their retail skills. If you’re looking for a rewarding position in one of Bali’s most sought-after locations, we’d love to hear from you!
Why Join Us?
- Work in stunning locations across Bali, from the cultural hub of Ubud to the bustling beaches of Kuta and Canggu.
- Competitive salary with opportunities for growth and development.
- Be part of a supportive team that values your contributions.
- Gain valuable retail experience in a high-traffic, customer-focused environment.
Responsibility
- Provide friendly and efficient customer service, assisting shoppers with inquiries, purchases, and product recommendations.
- Maintain the store’s appearance by ensuring cleanliness, organization, and attractive product displays.
- Perform basic stock checks, including monitoring inventory levels, restocking products, and reporting discrepancies.
- Operate the cash register, process transactions, and handle payments accurately and securely.
- Assist with opening and closing procedures, including setting up the store for the day and ensuring all tasks are completed before closing.
- Collaborate with team members to achieve daily sales targets and provide a seamless shopping experience.
- Handle customer complaints or issues professionally and escalate to management when necessary.
- Stay updated on product knowledge to effectively communicate features and benefits to customers.
Qualifications
- Previous experience in retail, customer service, or a similar role is preferred but not required.
- Strong communication skills in English; additional languages (e.g., Indonesian, Mandarin, Russian) are a plus.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills for handling cash and processing transactions.
- Friendly, approachable, and customer-focused attitude.
- Ability to stand for extended periods and lift moderate weights (e.g., stocking shelves).
- Flexibility to work weekends, holidays, and evenings as required by the store’s schedule.
- Reliable, punctual, and able to work well in a team.