job description
Join RecruitFirst as a Retail Sales Associate (TELCO) in beautiful Bali and become part of a dynamic team dedicated to delivering exceptional customer experiences in the telecommunications sector. This role offers a competitive salary, attractive commission structure, and the opportunity to work in some of Bali’s most vibrant locations, including Canggu, Ubud, and Denpasar.
As a Retail Sales Associate, you will be the face of our telco brand, engaging with customers, understanding their needs, and providing tailored solutions. Whether you're assisting with new service activations, troubleshooting technical issues, or promoting the latest products, your role will be pivotal in driving customer satisfaction and sales growth.
We are looking for enthusiastic individuals who thrive in a fast-paced retail environment and are passionate about technology and customer service. In return, we offer a supportive work culture, ongoing training, and career development opportunities within the telecommunications industry.
If you are a motivated self-starter with a knack for sales and a commitment to excellence, we invite you to apply and take the next step in your career with us in Bali!
Responsibility
- Provide exceptional customer service by greeting and assisting customers in a professional and friendly manner.
- Promote and sell telecommunications products and services, including mobile plans, devices, and accessories.
- Conduct product demonstrations and explain features, benefits, and pricing to customers.
- Process sales transactions, activations, and upgrades accurately using point-of-sale systems.
- Handle customer inquiries, complaints, and technical issues with empathy and efficiency.
- Achieve and exceed individual and team sales targets through proactive engagement and upselling.
- Maintain a clean, organized, and visually appealing retail environment.
- Stay updated on the latest telecommunications products, promotions, and industry trends.
Qualifications
- Minimum high school diploma or equivalent; additional qualifications in sales or customer service are a plus.
- Proven experience in retail sales, customer service, or a related field is preferred.
- Excellent communication and interpersonal skills, with fluency in English.
- Strong sales and negotiation skills, with a customer-centric approach.
- Ability to work flexible hours, including weekends and holidays, as required.
- Basic technical knowledge of telecommunications products and services is an advantage.
- Self-motivated, goal-oriented, and able to work independently or as part of a team.
- Familiarity with point-of-sale systems and basic computer skills.