job description
Join Sega Agro Perdana as a Retail Sales Associate in Baliās most vibrant locationsāCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is your opportunity to shape exceptional customer experiences while driving sales growth in a dynamic retail environment.
As the face of our brand, youāll engage with diverse customers, provide personalized service, and ensure every interaction reflects our commitment to quality and satisfaction. Your role is pivotal in achieving store targets, maintaining visual merchandising standards, and fostering a welcoming atmosphere that keeps customers returning.
Ideal for passionate, customer-focused professionals, this position offers competitive compensation, career development, and the chance to work in Baliās thriving retail landscape. If you thrive in fast-paced settings and take pride in delivering outstanding service, weād love to hear from you.
Responsibility
- Deliver exceptional customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed individual and team sales targets through proactive engagement and upselling techniques.
- Maintain visual merchandising standards, including product displays, signage, and store cleanliness.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Monitor inventory levels, restock products, and report low stock or discrepancies to management.
- Resolve customer complaints professionally, ensuring a positive resolution and brand loyalty.
- Collaborate with team members to create a cohesive, high-energy store environment.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information.
Qualifications
- Minimum 1 year of experience in retail, sales, or customer service (preferably in a high-traffic environment).
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Proven ability to meet and exceed sales targets with a results-driven mindset.
- Strong problem-solving skills and ability to handle customer objections effectively.
- Familiarity with POS systems and basic cash-handling procedures.
- Flexible availability to work weekends, holidays, and peak hours as required.
- Passion for retail and customer engagement with a positive, energetic attitude.
- High school diploma or equivalent; additional certifications in sales or hospitality are a plus.