job description
Are you passionate about delivering exceptional customer service and thriving in a dynamic retail environment? SIN XIONG is seeking a dedicated Full-Time Retail Assistant to join our team in beautiful Bali. This is your opportunity to contribute to a vibrant shopping experience while supporting daily store operations in one of the world’s most sought-after destinations.
As a Retail Assistant, you will play a pivotal role in ensuring our customers receive top-tier service, maintaining store standards, and assisting with inventory management. Whether you’re engaging with shoppers, organizing merchandise, or collaborating with team members, your efforts will directly impact our store’s success and customer satisfaction.
Bali offers a unique blend of work and lifestyle, and this position is perfect for individuals who enjoy a fast-paced yet rewarding environment. If you’re a proactive, customer-focused professional looking to grow in the retail industry, we’d love to hear from you!
Responsibility
- Provide outstanding customer service, assisting shoppers with inquiries, product selection, and purchases.
- Process transactions accurately using POS systems and handle cash/credit payments.
- Maintain store appearance by restocking shelves, organizing displays, and ensuring cleanliness.
- Assist in inventory management, including receiving shipments, tracking stock levels, and reporting discrepancies.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Handle customer complaints or issues professionally and escalate when necessary.
- Promote current sales, discounts, and loyalty programs to enhance customer engagement.
- Adhere to company policies, including health and safety regulations, and loss prevention protocols.
Qualifications
- Minimum 1 year of experience in retail, customer service, or a related field.
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to work flexible hours, including weekends and holidays, as required.
- Basic math and cash-handling skills with attention to detail.
- Familiarity with POS systems and inventory management tools is a plus.
- Proactive attitude with the ability to multitask in a fast-paced environment.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are advantageous.
- High school diploma or equivalent; further education in business or retail is a bonus.