job description
Join Health Lane Family Pharmacy Sdn Bhd as a Retail Assistant and become part of a dynamic team dedicated to providing exceptional customer service in the retail and healthcare sector. This role offers a fantastic opportunity to develop your skills in a fast-paced environment while contributing to the success of a well-established pharmacy chain.
As a Retail Assistant, you will play a crucial role in ensuring smooth store operations, assisting customers with their purchases, and maintaining a welcoming and organized retail space. This position is ideal for individuals who are passionate about customer service, detail-oriented, and eager to grow in the retail industry.
Health Lane Family Pharmacy is committed to fostering a supportive and inclusive work environment where employees are encouraged to learn and advance their careers. If you are looking for a rewarding role with opportunities for professional development, we invite you to apply and take the next step in your career journey.
Responsibility
- Provide excellent customer service by assisting customers with their inquiries and purchases.
- Operate the cash register, process transactions, and handle cash and card payments accurately.
- Maintain a clean and organized store environment, ensuring products are well-stocked and displayed attractively.
- Assist in inventory management, including stocking shelves, conducting stock checks, and reporting low inventory levels.
- Handle customer complaints and concerns professionally, escalating issues to management when necessary.
- Promote sales and special offers to customers, enhancing their shopping experience.
- Follow company policies and procedures, including health and safety guidelines.
- Collaborate with team members to achieve daily sales targets and store objectives.
Qualifications
- High school diploma or equivalent; additional qualifications in retail or customer service are a plus.
- Previous experience in a retail or customer service role is preferred but not required.
- Strong communication and interpersonal skills, with a friendly and approachable demeanor.
- Basic math skills for handling cash transactions and processing payments.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Attention to detail and a commitment to maintaining high standards of store presentation.
- Willingness to work flexible hours, including weekends and holidays.
- Basic computer skills for operating point-of-sale systems and inventory management tools.