job description
Join our prestigious team as a Restaurant Supervisor and lead the operations of a high-end dining establishment in Bali. This role offers a unique opportunity to work in a dynamic and innovative environment, where you will oversee daily operations, ensure exceptional guest experiences, and manage a talented team. With competitive remuneration and a supportive work culture, this position is perfect for passionate hospitality professionals looking to advance their careers in the vibrant culinary scene of Bali.
As a Restaurant Supervisor, you will play a pivotal role in maintaining the high standards of service and operational excellence that our establishment is known for. You will collaborate with the management team to implement strategies that enhance guest satisfaction and drive business growth. If you are a motivated leader with a keen eye for detail and a passion for hospitality, we invite you to apply and become part of our success story.
Responsibility
- Oversee daily restaurant operations, ensuring smooth service and adherence to standards.
- Lead, train, and motivate a team of staff to deliver exceptional guest experiences.
- Monitor and maintain inventory levels, ensuring adequate stock of supplies and ingredients.
- Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
- Collaborate with the kitchen and management teams to ensure seamless coordination between front and back of house.
- Implement and enforce health, safety, and hygiene standards in compliance with local regulations.
- Assist in developing and executing promotional events and marketing strategies to attract new customers.
- Prepare and submit reports on sales, expenses, and operational performance to management.
Qualifications
- Minimum of 2 years of experience in a supervisory role within the hospitality industry.
- Strong leadership and interpersonal skills, with the ability to inspire and manage a team.
- Excellent communication skills in both English and Bahasa Indonesia.
- Proven ability to handle high-pressure situations and resolve conflicts effectively.
- Knowledge of restaurant management software and POS systems.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for delivering outstanding customer service and creating memorable dining experiences.
- Familiarity with local health and safety regulations pertaining to food service.