job description
Are you a dynamic leader with a passion for retail and food service excellence? PYC Foods Corporation is seeking a Store Manager to oversee our premium restaurant operations in Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, and more. This is your opportunity to drive operational success, elevate customer experiences, and lead a high-performing team in a fast-paced, rewarding environment.
As a Restaurant Store Manager, you will play a pivotal role in ensuring smooth daily operations, maintaining exceptional service standards, and fostering a culture of excellence. Your leadership will directly impact customer satisfaction, team performance, and business growth. If you thrive in a challenging yet rewarding setting and have a proven track record in hospitality management, we want to hear from you!
Join a company that values innovation, teamwork, and a commitment to quality. With competitive compensation, career development opportunities, and the chance to work in some of Bali’s most sought-after locations, this role offers the perfect blend of professional growth and lifestyle benefits.
Responsibility
- Oversee daily restaurant operations, ensuring compliance with company standards and local regulations.
- Lead, train, and motivate staff to deliver exceptional customer service and operational efficiency.
- Manage inventory, ordering, and cost control to optimize profitability and reduce waste.
- Develop and implement strategies to drive sales, enhance customer satisfaction, and improve operational workflows.
- Monitor financial performance, including revenue, expenses, and budget adherence, and provide regular reports to senior management.
- Ensure health, safety, and hygiene standards are met at all times in accordance with industry best practices.
- Handle customer inquiries, complaints, and feedback professionally, resolving issues promptly to maintain a positive brand image.
- Collaborate with marketing and corporate teams to execute promotions, events, and brand initiatives.
Qualifications
- Proven experience (3+ years) in restaurant or retail management, preferably in a high-volume or premium dining environment.
- Strong leadership and team management skills, with the ability to inspire and develop staff.
- Excellent communication and interpersonal abilities, with fluency in English (additional local language skills are a plus).
- Solid understanding of P&L management, budgeting, and financial reporting.
- Knowledge of food safety regulations, inventory management, and POS systems.
- Customer-focused mindset with a track record of driving satisfaction and loyalty.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by business needs.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.