job description
Are you a detail-oriented professional with expertise in US dental insurance? Cool Blue VA is seeking a Remote Virtual Assistant to join our dynamic team and provide exceptional support to our clients in the healthcare industry. This is a fantastic opportunity to work from the comfort of your home in Bali while leveraging your knowledge of dental insurance processes, claims, and customer service.
As a Virtual Assistant - US Dental Insurance, you will play a crucial role in ensuring smooth operations for our clients by handling insurance-related tasks, verifying patient information, and assisting with claims processing. If you have a passion for healthcare administration and thrive in a remote work environment, we want to hear from you!
Why Join Us?
- Flexible remote work from Bali
- Competitive hourly rate of $5/hour
- Opportunity to work with a growing international team
- Professional development and training opportunities
Apply now and take the next step in your career with Cool Blue VA!
Responsibility
- Process and verify dental insurance claims for US-based clients
- Assist patients and healthcare providers with insurance-related inquiries
- Maintain accurate records of patient insurance information
- Coordinate with insurance companies to resolve claim discrepancies
- Prepare and submit pre-authorization requests for dental procedures
- Provide administrative support, including scheduling and documentation
- Ensure compliance with US healthcare regulations and privacy laws (HIPAA)
- Collaborate with the team to improve insurance processing efficiency
Qualifications
- Proven experience in US dental insurance processing or healthcare administration
- Strong understanding of dental insurance terminology, codes, and procedures
- Excellent communication skills in English (written and verbal)
- Proficiency in using insurance software and Microsoft Office tools
- High attention to detail and accuracy in data entry
- Ability to work independently in a remote setting
- Familiarity with HIPAA compliance and patient confidentiality
- Prior experience as a virtual assistant or in a remote role is a plus