job description
Join Outsourced Global Staff as a Remote Inside Sales Support Specialist and become a key partner to our dynamic Outside Field Sales team. This home-based role is perfect for detail-oriented professionals who thrive in customer-focused environments. You’ll play a pivotal role in driving sales efficiency, managing client relationships, and ensuring seamless coordination between internal teams and field representatives.
Based in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you’ll enjoy the flexibility of remote work while contributing to a global sales operation. Your expertise in sales support, administrative coordination, and customer service will directly impact our ability to close deals and maintain high client satisfaction.
If you’re a proactive problem-solver with a passion for sales and a knack for organization, this is your opportunity to grow with a forward-thinking company in a role that values your skills and offers long-term career potential.
Responsibility
- Provide administrative and operational support to Outside Field Sales Representatives, including CRM updates, order processing, and documentation management.
- Liaise between clients, sales teams, and internal departments to ensure accurate and timely communication of sales-related information.
- Prepare and distribute sales reports, proposals, and presentations to support decision-making and client meetings.
- Manage customer inquiries, follow-ups, and issue resolution with a focus on maintaining high satisfaction and retention rates.
- Coordinate logistics for sales activities, including scheduling, travel arrangements, and material preparation.
- Assist in lead generation and qualification by researching potential clients and maintaining prospect databases.
- Monitor sales pipelines and performance metrics, identifying opportunities for process improvements.
- Ensure compliance with company policies, sales procedures, and data privacy regulations.
Qualifications
- Minimum 2+ years of experience in sales support, customer service, or administrative roles within a sales environment.
- Proven ability to manage multiple tasks in a fast-paced, remote work setting with strong organizational skills.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong problem-solving and analytical skills with a customer-centric approach.
- Ability to work independently with minimal supervision while collaborating effectively with global teams.
- Familiarity with sales processes, pipelines, and KPIs is highly desirable.
- Reliable high-speed internet connection and a quiet home office setup for remote work.