job description
Are you a strategic growth leader with a passion for CRM optimization and omnichannel marketing? BruntWork is seeking a Director of Growth & Marketing Operations to scale founder-led personal brands and corporate accounts in a fully remote role based in Bali, Indonesia.
In this high-impact position, you’ll lead AI-driven workflows, develop data-backed growth strategies, and manage cross-functional teams to maximize customer lifetime value (CLV) and revenue growth. You’ll work at the intersection of marketing, technology, and operations, ensuring seamless integration of CRM systems, automation tools, and performance analytics to drive scalable, repeatable success.
This is a rare opportunity to shape the future of growth marketing for high-profile clients while enjoying the work-life balance of Bali’s vibrant digital nomad ecosystem. If you thrive in fast-paced, innovative environments and have a track record of scaling brands through data and automation, we want to hear from you.
Responsibility
- Develop and execute omnichannel growth strategies to expand personal brands and corporate accounts, leveraging CRM, email, social, and paid media.
- Lead CRM operations, including segmentation, automation, and personalization to enhance customer engagement and retention.
- Optimize AI-driven workflows to streamline marketing processes, improve lead nurturing, and increase conversion rates.
- Manage and mentor a high-performing team of marketing operations specialists, analysts, and growth hackers.
- Collaborate with sales, product, and tech teams to align marketing efforts with business objectives and revenue goals.
- Analyze performance metrics (CAC, LTV, churn, ROI) and implement data-driven improvements to marketing campaigns.
- Oversee the integration of marketing tech stacks (e.g., HubSpot, Salesforce, Zapier, AI tools) to ensure scalability and efficiency.
- Stay ahead of industry trends in growth marketing, CRM, and AI to maintain a competitive edge.
Qualifications
- 7+ years of experience in growth marketing, CRM management, or marketing operations, with at least 3 years in a leadership role.
- Proven expertise in CRM platforms (e.g., HubSpot, Salesforce, ActiveCampaign) and marketing automation tools.
- Strong analytical skills with proficiency in Google Analytics, SQL, or data visualization tools (Tableau, Power BI).
- Experience scaling personal brands or corporate accounts through omnichannel strategies (email, social, SEO, paid ads).
- Hands-on experience with AI tools (e.g., generative AI, predictive analytics, chatbots) for marketing optimization.
- Exceptional leadership and team management skills, with a track record of building and mentoring high-performing teams.
- Strategic thinker with the ability to translate business goals into actionable marketing and operational plans.
- Excellent communication and stakeholder management skills, with the ability to work across global, remote teams.