job description
Join BruntWork as a Remote Appointment Coordinator and become the backbone of our virtual clinic’s daily operations. In this pivotal role, you’ll ensure seamless scheduling, patient coordination, and administrative support—all from the comfort of your home in Bali. If you’re organized, detail-oriented, and passionate about healthcare administration, this is your opportunity to thrive in a dynamic, remote-first environment.
As part of our team, you’ll collaborate with healthcare professionals, manage patient inquiries, and optimize appointment workflows. Your work will directly impact patient satisfaction and operational efficiency. Enjoy the flexibility of remote work while contributing to a mission-driven organization.
Why Apply?
- Competitive salary (₱41,700 – ₱44,400/month) with growth opportunities.
- Fully remote role—work from Bali’s vibrant communities.
- Supportive team culture with training and development.
- Make a difference in virtual healthcare delivery.
Apply now and take the next step in your administrative career!
Responsibility
- Coordinate and schedule patient appointments efficiently using digital tools.
- Manage patient inquiries, confirmations, and rescheduling requests.
- Liaise with healthcare providers to ensure smooth clinic operations.
- Maintain accurate patient records and appointment logs.
- Proactively resolve scheduling conflicts and optimize calendar workflows.
- Provide exceptional customer service to patients and internal teams.
- Assist with administrative tasks, including data entry and reporting.
- Uphold confidentiality and compliance with healthcare regulations.
Qualifications
- Proven experience in appointment scheduling, customer service, or administrative roles.
- Excellent written and verbal communication skills in English.
- Proficiency in calendar management tools (e.g., Google Calendar, Outlook).
- Strong organizational skills with attention to detail.
- Ability to work independently in a remote setting.
- Basic knowledge of healthcare terminology is a plus.
- Reliable internet connection and home office setup.
- High school diploma or equivalent; further education is advantageous.