job description
We are seeking a highly professional and detail-oriented Purser to join our team in Jakarta Raya. In this pivotal role, you will be responsible for managing administrative, financial, and logistical operations, ensuring that the highest standards of service and organizational efficiency are maintained.
The ideal candidate will have a strong background in hospitality management, maritime logistics, or high-end administrative support. You will act as the primary point of contact for operational queries, overseeing budget allocations, guest services, and inventory management. If you possess a meticulous eye for detail, excellent communication skills, and the ability to thrive in a fast-paced, high-pressure environment, we invite you to apply for this rewarding opportunity.
You will play a vital role in upholding the reputation of our operations, ensuring all regulatory requirements are met while providing seamless logistical support to our staff and clientele.
Responsibility
- Oversee daily administrative operations and ensure compliance with internal company policies.
- Manage financial documentation, including petty cash, payroll processing, and budget monitoring.
- Maintain high levels of guest satisfaction by addressing inquiries and facilitating service requests.
- Coordinate logistical arrangements, including travel, supply procurement, and inventory control.
- Ensure all safety and hygiene protocols are strictly adhered to at all times.
- Prepare detailed reports on operational performance and financial status for management review.
- Liaise with various internal departments to streamline communication and service delivery.
Qualifications
- Proven experience as a Purser, Administrative Manager, or in a similar hospitality-focused role.
- Strong financial acumen with experience in budget management and basic accounting principles.
- Excellent verbal and written communication skills in both English and Bahasa Indonesia.
- Proficiency in Microsoft Office Suite and property management or administrative software.
- Exceptional organizational, multitasking, and time-management skills.
- Strong problem-solving abilities and a calm, professional demeanor under pressure.
- Relevant certification in hospitality or business administration is highly preferred.