job description
Join Gladex Travel And Tours Corp as a Product Development Manager and lead the creation of innovative, market-leading travel packages in Baliâs thriving tourism industry. In this dynamic role, youâll blend creativity with strategic analysis to design unforgettable experiences, negotiate with top-tier suppliers, and drive profitability while maintaining exceptional service standards.
Based in Baliâs most vibrant destinationsâfrom the cultural heart of Ubud to the luxury resorts of Nusa Duaâyouâll have the opportunity to shape the future of travel in Southeast Asia. Whether youâre analyzing emerging trends, optimizing pricing strategies, or collaborating with cross-functional teams, your work will directly impact our ability to deliver world-class travel solutions.
If youâre a results-driven professional with a passion for travel and a knack for turning insights into action, this is your chance to grow with a leading tour operator in one of the worldâs most sought-after destinations.
Responsibility
- Develop and launch competitive tour packages tailored to diverse market segments, ensuring alignment with customer demands and business goals.
- Conduct in-depth market research to identify travel trends, competitor offerings, and emerging destinations, translating insights into actionable strategies.
- Negotiate contracts and partnerships with hotels, airlines, local vendors, and activity providers to secure cost-effective and high-quality services.
- Collaborate with marketing and sales teams to create compelling promotional materials and campaigns that drive bookings and revenue.
- Monitor package performance using KPIs (e.g., conversion rates, customer satisfaction) and iterate based on data-driven feedback.
- Ensure compliance with industry regulations, safety standards, and company policies across all product offerings.
- Lead cross-functional teams to streamline operations, from itinerary design to post-trip evaluations, ensuring seamless execution.
- Stay ahead of industry innovations, such as sustainable tourism practices and digital travel solutions, to maintain a competitive edge.
Qualifications
- Bachelorâs degree in Business, Tourism, Marketing, or a related field; advanced degrees or certifications in travel management are a plus.
- Proven experience (3+ years) in product development, tour operations, or travel management, preferably in Southeast Asia.
- Strong analytical skills with proficiency in data tools (e.g., Excel, Google Analytics) to assess market trends and financial viability.
- Exceptional negotiation and relationship-building skills to secure favorable terms with suppliers and partners.
- Creative problem-solving abilities with a customer-centric approach to designing unique travel experiences.
- Excellent communication skills in English (written and verbal); knowledge of Bahasa Indonesia or other languages is advantageous.
- Ability to thrive in a fast-paced environment, managing multiple projects with tight deadlines.
- Passion for travel, cultural immersion, and a deep understanding of Baliâs tourism landscape.