job description
Join Globe Telecom as a Portfolio Manager – Ecosystem & Rewards and take the lead in driving the success of our broadband portfolio. In this dynamic role, you will strategically manage content, device, and value-added products and services, ensuring they align with market demands and business objectives. Based in the vibrant locations of Bali, you will collaborate with cross-functional teams to enhance customer engagement, optimize rewards programs, and expand our ecosystem partnerships.
This is a unique opportunity to shape the future of digital connectivity and customer experience in one of the most innovative telecom companies in Southeast Asia. If you are a strategic thinker with a passion for digital products and ecosystem development, we want you on our team!
Responsibility
- Develop and execute strategies to enhance the broadband portfolio, including content, devices, and value-added services.
- Manage and optimize rewards programs to drive customer loyalty and engagement.
- Collaborate with internal teams and external partners to expand ecosystem partnerships.
- Analyze market trends and customer insights to identify opportunities for portfolio growth.
- Monitor and report on portfolio performance, providing actionable recommendations for improvement.
- Lead cross-functional projects to ensure seamless integration of new products and services.
- Ensure compliance with regulatory requirements and company policies in all portfolio activities.
- Drive innovation by exploring emerging technologies and trends in the telecom industry.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field. MBA or advanced degree is a plus.
- Minimum of 5 years of experience in portfolio management, product management, or a related role in the telecom or digital industry.
- Proven track record of managing rewards programs and ecosystem partnerships.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and stakeholder management skills.
- Experience in project management and cross-functional collaboration.
- Knowledge of digital marketing and customer engagement strategies.
- Ability to thrive in a fast-paced, dynamic environment.