job description
Are you a Payment Solutions Specialist with expertise in KYB (Know Your Business) onboarding? Nezda Technologies is urgently seeking a detail-oriented professional to join our dynamic team in Bali. This is a fantastic opportunity to leverage your skills in a fast-paced, innovative environment while enjoying a signing bonus and competitive compensation.
As a Payment Solutions Specialist, you will play a pivotal role in ensuring seamless onboarding processes for our business clients. Your expertise will help us maintain compliance, enhance customer experience, and drive operational efficiency. If you thrive in a collaborative setting and are passionate about fintech solutions, we want to hear from you!
Join us in beautiful Bali and take the next step in your career with a company that values growth, innovation, and work-life balance.
Responsibility
- Manage and optimize the KYB onboarding process for business clients, ensuring compliance with regulatory requirements.
- Collaborate with cross-functional teams to streamline payment solutions and enhance customer experience.
- Conduct thorough due diligence and risk assessments for new business accounts.
- Develop and maintain documentation for onboarding procedures and compliance policies.
- Monitor and report on key performance metrics related to onboarding efficiency and customer satisfaction.
- Provide training and support to internal teams on KYB processes and best practices.
- Identify opportunities for process improvements and implement solutions to enhance operational efficiency.
- Stay updated on industry trends and regulatory changes affecting payment solutions and KYB processes.
Qualifications
- Bachelor’s degree in Business, Finance, or a related field.
- Proven experience in KYB onboarding, compliance, or payment solutions.
- Strong understanding of regulatory requirements and risk management principles.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using onboarding and compliance software tools.
- Certification in AML (Anti-Money Laundering) or related fields is a plus.