job description
Join Recruit Express as a Patient Service Associate / Clinic Assistant and become a vital part of our esteemed healthcare clients in Bali. This role offers a unique opportunity to contribute to patient care while working in a dynamic and rewarding environment. You will serve as the first point of contact for patients, ensuring smooth clinic operations and delivering exceptional service.
Based in beautiful Bali, this position is ideal for compassionate professionals who thrive in patient-facing roles. Enjoy competitive compensation, professional growth, and the chance to work with leading healthcare providers in the region.
Responsibility
- Greet and assist patients with check-ins, registrations, and appointment scheduling.
- Manage patient records, ensuring accuracy and confidentiality in compliance with healthcare regulations.
- Coordinate between patients, doctors, and administrative staff to facilitate seamless clinic operations.
- Provide basic administrative support, including filing, data entry, and managing clinic correspondence.
- Assist with billing inquiries, insurance verifications, and payment processing.
- Maintain a clean and organized reception area to ensure a welcoming environment.
- Handle patient inquiries and concerns with professionalism and empathy.
- Support healthcare staff with minor clinical tasks as needed.
Qualifications
- Diploma or certificate in Healthcare Administration, Nursing, or a related field.
- Minimum 1 year of experience in a clinic, hospital, or customer service role.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer applications and electronic health record systems.
- Strong organizational skills with attention to detail.
- Ability to multitask in a fast-paced environment.
- Fluency in English; knowledge of Bahasa Indonesia is a plus.
- Compassionate and patient-centered approach to care.