job description
Join PERSOL as a Part-Time Roving Front Desk Officer in Bali’s most vibrant locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung! This dynamic role combines customer service excellence with administrative support, offering you the flexibility to work across multiple sites while making a tangible impact on guest satisfaction.
Ideal for professionals seeking a part-time opportunity with varied responsibilities, this position allows you to thrive in a fast-paced environment while enjoying Bali’s unique work-life balance. Whether you’re greeting visitors, managing inquiries, or coordinating office tasks, your role will be pivotal in ensuring seamless operations and exceptional service standards.
At PERSOL, we value adaptability, professionalism, and a customer-centric approach. If you’re passionate about delivering outstanding experiences and enjoy a role that keeps you engaged, this is your chance to shine in one of the world’s most sought-after destinations.
Responsibility
- Provide exceptional front desk services, including greeting visitors, answering calls, and handling inquiries professionally.
- Manage administrative tasks such as filing, data entry, and document preparation with accuracy and efficiency.
- Coordinate multi-site operations by roving between assigned locations to ensure consistent service delivery.
- Assist with appointment scheduling, meeting room bookings, and visitor registrations.
- Maintain a tidy and organized reception area to reflect a welcoming and professional image.
- Handle customer complaints or concerns with empathy and resolve issues promptly.
- Collaborate with team members to streamline office processes and improve workflow efficiency.
- Uphold company policies and confidentiality standards in all interactions and documentation.
Qualifications
- Minimum 1 year of experience in customer service, front desk, or administrative roles.
- Excellent communication skills in English (written and verbal).
- Proven ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
- Friendly, approachable demeanor with a strong focus on customer satisfaction.
- Ability to work flexible hours, including weekends or evenings as required.
- Familiarity with Bali’s geography (preferred but not mandatory).
- High school diploma or equivalent; additional certifications in hospitality or administration are a plus.