job description
Join Watsons, Asia’s leading health and beauty retailer, as a Part-Time Customer Assistant in our vibrant Kuta store! This is a fantastic opportunity to gain retail experience while delivering exceptional service in a fast-paced, customer-centric environment.
As a Customer Assistant, you’ll be the face of Watsons, helping customers discover their favorite products, providing expert advice, and ensuring a seamless shopping experience. Whether you’re a student, a professional looking for flexible work, or someone passionate about retail, this role offers the perfect balance of work and personal growth.
Located in the heart of Kuta, Badung, our store serves a diverse clientele, including locals and international visitors. You’ll work in a dynamic team, enjoy staff discounts, and develop transferable skills in sales, communication, and customer service.
If you’re energetic, approachable, and eager to make a difference, we’d love to hear from you. Apply today and take the first step toward a rewarding part-time career with Watsons!
Responsibility
- Greet and assist customers with product inquiries, recommendations, and purchases in a friendly and professional manner.
- Operate the cash register, process transactions, and handle payments accurately while maintaining cash drawer integrity.
- Restock shelves, maintain store displays, and ensure products are neatly arranged and well-presented.
- Monitor inventory levels and report low stock or damaged items to the store manager.
- Provide exceptional after-sales service, including handling returns, exchanges, and customer complaints with empathy and efficiency.
- Promote ongoing store promotions, loyalty programs, and special offers to drive sales and customer engagement.
- Assist in maintaining store cleanliness and hygiene standards to ensure a safe and pleasant shopping environment.
- Collaborate with team members to achieve daily sales targets and contribute to a positive work culture.
Qualifications
- Minimum age of 18 years old with a high school diploma or equivalent.
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Passion for customer service with a natural ability to engage and build rapport with diverse customers.
- Basic numerical skills for handling cash transactions and inventory checks.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Physical stamina to stand for extended periods and lift light to moderate weights (up to 10 kg).
- Prior retail or customer service experience is advantageous but not required—full training provided!
- Positive attitude, team player mentality, and a willingness to learn and adapt in a fast-paced environment.