job description
Join EPS Malaysia as an Operations Support Specialist in the dynamic world of stockbroking and trading. This remote role, based in Bali, Indonesia, offers a unique opportunity to ensure seamless transaction processing while collaborating with global stakeholders in the financial services sector.
As a key member of our operations team, you will play a critical role in maintaining the integrity and efficiency of trading operations. Your expertise will directly contribute to client satisfaction, regulatory compliance, and the smooth execution of financial transactions. This position is ideal for detail-oriented professionals with a passion for finance and a commitment to operational excellence.
EPS Malaysia is a leading provider of financial services, and we are expanding our remote workforce to include top talent from Bali’s vibrant professional community. Enjoy the flexibility of working from paradise while advancing your career in a high-impact role.
Responsibility
- Process and verify payment transactions for stockbroking and trading activities with precision and timeliness.
- Coordinate with internal teams (e.g., compliance, finance, and trading desks) to resolve operational discrepancies.
- Liaise with external stakeholders, including banks, clients, and regulatory bodies, to ensure seamless transaction execution.
- Monitor and reconcile trading accounts, identifying and escalating irregularities as needed.
- Maintain accurate records of all transactions and communications in compliance with industry regulations.
- Assist in the preparation of operational reports for management and audits.
- Implement process improvements to enhance efficiency and reduce operational risks.
- Provide exceptional support to traders and clients by addressing inquiries and resolving issues promptly.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum 2 years of experience in operations support, preferably within stockbroking, trading, or financial services.
- Strong understanding of payment processing, settlement procedures, and financial regulations.
- Proficient in Microsoft Excel and familiar with trading platforms or financial software.
- Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
- High attention to detail and ability to work under tight deadlines in a fast-paced environment.
- Fluency in English (written and spoken); additional languages are a plus.
- Self-motivated with the ability to work independently in a remote setting.