job description
Join Abba Ol, a leading name in hospitality and tourism, as an Operations Manager in the vibrant heart of Bali. This is a unique opportunity to oversee daily operations in one of the world's most sought-after travel destinations, ensuring exceptional guest experiences while driving operational excellence.
Based in Canggu, you will play a pivotal role in managing teams, optimizing processes, and maintaining the highest standards of service. Whether you're coordinating with local vendors, enhancing guest satisfaction, or implementing innovative operational strategies, your leadership will shape the success of our hospitality ventures.
If you thrive in dynamic environments, possess a passion for hospitality, and are ready to make an impact in Bali's thriving tourism industry, we invite you to apply and become part of our dedicated team.
Responsibility
- Oversee daily operations of hospitality venues, ensuring smooth and efficient service delivery.
- Lead, train, and motivate staff to maintain high standards of guest satisfaction.
- Develop and implement operational policies and procedures to enhance productivity.
- Monitor budgetary performance and optimize resource allocation for cost efficiency.
- Coordinate with vendors, suppliers, and local partners to ensure seamless service execution.
- Conduct regular inspections to uphold quality, safety, and compliance standards.
- Analyze guest feedback and market trends to drive continuous improvement initiatives.
- Collaborate with marketing and sales teams to promote services and maximize occupancy.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Proven experience (3+ years) in operations management within the hospitality or tourism sector.
- Strong leadership skills with the ability to manage diverse teams effectively.
- Excellent communication and interpersonal skills for guest and stakeholder interactions.
- Proficiency in budgeting, financial analysis, and resource management.
- Knowledge of local regulations and compliance standards in Bali’s hospitality industry.
- Problem-solving mindset with a focus on delivering exceptional guest experiences.
- Fluency in English; proficiency in Indonesian (Bahasa) is a plus.