job description
Join Able Services as an Operations and Marketing Manager in the vibrant heart of Bali! This is a unique opportunity to lead and innovate in a dynamic environment where operational excellence meets creative marketing strategies. You will play a pivotal role in driving business growth, optimizing service delivery, and building lasting client relationships in one of Southeast Asia’s most exciting markets.
As the bridge between our operations and marketing teams, you will develop and execute data-driven strategies to enhance brand visibility, streamline processes, and ensure seamless customer experiences. Your leadership will be instrumental in scaling our presence across Bali’s key business hubs, including Canggu, Ubud, and Denpasar.
If you are a strategic thinker with a passion for operational efficiency and a flair for marketing, this role offers the perfect platform to make a tangible impact while enjoying the unparalleled lifestyle of Bali.
Responsibility
- Develop and implement comprehensive marketing strategies to increase brand awareness and customer acquisition across Bali.
- Oversee daily operations to ensure efficiency, quality, and adherence to company standards and KPIs.
- Lead cross-functional teams to align operational and marketing goals, fostering collaboration and innovation.
- Analyze market trends and customer feedback to refine service offerings and marketing campaigns.
- Build and maintain strong relationships with clients, partners, and stakeholders to drive long-term business growth.
- Optimize resource allocation, including budget management, to maximize ROI on marketing and operational initiatives.
- Monitor and report on performance metrics, providing actionable insights to senior management.
- Ensure compliance with local regulations and company policies in all operational and marketing activities.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree is a plus).
- Minimum of 5 years of experience in operations management, marketing, or a combined role, preferably in a service-oriented industry.
- Proven track record of developing and executing successful marketing campaigns and operational improvements.
- Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Exceptional communication and interpersonal skills, with fluency in English (additional knowledge of Indonesian is advantageous).
- Proficiency in digital marketing tools, CRM systems, and data analysis software (e.g., Google Analytics, HubSpot).
- Ability to thrive in a fast-paced, multicultural environment with a proactive and adaptable mindset.