job description
Are you a dynamic leader with a passion for driving operational excellence in the retail sector? We are seeking an experienced Operational Manager to oversee our retail operations across Bali, ensuring seamless processes, team efficiency, and exceptional customer experiences. This is a fantastic opportunity to join a forward-thinking organization where your leadership will directly impact business growth and success.
In this role, you will manage day-to-day operations, optimize workflows, and lead a high-performing team to achieve operational targets. You will work closely with senior management to implement strategies that enhance productivity, reduce costs, and improve overall performance. With a competitive salary, career advancement opportunities, and a collaborative work environment, this position is ideal for a results-driven professional looking to make a significant impact.
If you thrive in fast-paced environments and have a proven track record in retail operations management, we want to hear from you. Apply today and take the next step in your career with us!
Responsibility
- Oversee daily retail operations across multiple locations, ensuring adherence to company standards and policies.
- Lead, mentor, and develop a team of supervisors and staff to achieve operational excellence and high performance.
- Implement and monitor key performance indicators (KPIs) to drive efficiency, productivity, and profitability.
- Develop and execute operational strategies to streamline processes, reduce costs, and enhance customer satisfaction.
- Collaborate with cross-functional teams, including sales, marketing, and logistics, to ensure seamless business operations.
- Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
- Ensure compliance with health, safety, and regulatory standards across all retail locations.
- Prepare and present operational reports to senior management, highlighting performance metrics and strategic recommendations.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations management, with a proven track record of success.
- Strong leadership and team management skills, with the ability to inspire and motivate teams.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Proficiency in retail management software and tools, with advanced Excel skills.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
- Knowledge of industry trends, best practices, and regulatory requirements in retail operations.
- Flexibility to travel across multiple locations in Bali as needed.