job description
Are you a dynamic professional with a knack for managing complex accounts and thriving in a fast-paced environment? Doxa is seeking a National Accounts Coordinator to join our team in beautiful Bali. This role is perfect for someone who excels at multitasking, building strong client relationships, and ensuring seamless operations across multiple accounts.
As a National Accounts Coordinator, you will play a pivotal role in supporting our national accounts team, ensuring that all client needs are met with precision and efficiency. You will work closely with various departments to coordinate activities, manage communications, and maintain high levels of customer satisfaction. If you are organized, detail-oriented, and passionate about delivering exceptional service, this is the opportunity for you.
Join us in Bali and be part of a company that values innovation, collaboration, and excellence. Enjoy the vibrant culture and stunning landscapes of Bali while advancing your career with Doxa.
Responsibility
- Coordinate and manage communications between national accounts and internal teams to ensure smooth operations.
- Maintain and update account records, ensuring accuracy and completeness of all documentation.
- Assist in the preparation of reports, presentations, and other materials for client meetings and internal reviews.
- Monitor account performance and provide regular updates to stakeholders.
- Liaise with various departments to resolve issues and ensure timely delivery of services.
- Develop and maintain strong relationships with key clients to enhance satisfaction and retention.
- Support the national accounts team in planning and executing strategic initiatives.
- Ensure compliance with company policies and procedures in all account-related activities.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in account coordination, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
- Detail-oriented with a focus on accuracy and quality.
- Familiarity with the Bali market and business environment is a plus.