job description
Join a dynamic team dedicated to empowering Food & Beverage (F&B) businesses in Bali’s thriving hospitality scene. As a Merchant Account Manager, you will play a pivotal role in developing and executing business strategies to drive growth for our merchant partners. Your mission will be to build long-term relationships, identify expansion opportunities, and deliver tailored solutions that enhance operational efficiency and revenue for F&B establishments across Canggu, Ubud, Denpasar, and beyond.
This is a unique opportunity to combine your sales acumen, industry knowledge, and passion for the F&B sector in one of Southeast Asia’s most vibrant markets. Whether you’re engaging with boutique cafés, luxury resorts, or local warungs, your work will directly contribute to the success of Bali’s culinary landscape.
We offer a competitive salary, performance bonuses, and career growth in a fast-paced, collaborative environment. If you thrive in a role that blends strategy, relationship management, and revenue growth, we’d love to hear from you.
Responsibility
- Develop and implement customized business strategies to grow merchant accounts within the F&B sector in Bali.
- Build and maintain strong relationships with key decision-makers in restaurants, cafés, bars, and hotels.
- Identify and pursue new business opportunities through market research, networking, and cold outreach.
- Negotiate and close contracts and partnerships that align with company goals and merchant needs.
- Provide consultative support to merchants on payment solutions, operational improvements, and revenue optimization.
- Monitor account performance, analyze trends, and present data-driven recommendations for growth.
- Collaborate with cross-functional teams (marketing, product, support) to enhance merchant satisfaction and retention.
- Stay updated on F&B industry trends, competitor activities, and regulatory changes affecting merchant services.
Qualifications
- Minimum 3+ years of experience in sales, account management, or business development, preferably in the F&B, hospitality, or fintech sectors.
- Proven track record of meeting and exceeding sales targets in a B2B environment.
- Strong negotiation, communication, and presentation skills with the ability to engage C-level stakeholders.
- Deep understanding of F&B operations, payment systems, and merchant services is a plus.
- Self-motivated, results-driven, and able to work independently in a fast-paced setting.
- Fluency in English (written and spoken); proficiency in Bahasa Indonesia is advantageous.
- Willingness to travel frequently across Bali (Canggu, Ubud, Denpasar, etc.) to meet clients.
- Bachelor’s degree in Business, Marketing, Hospitality, or a related field.