job description
Are you a detail-oriented healthcare professional with experience in Athena EMR? My Sahay is urgently hiring a Medical Virtual Assistant to join our remote team, supporting healthcare providers during night shifts. This is a fantastic opportunity to work from home while contributing to efficient patient care and administrative operations.
As a Medical Virtual Assistant, you will play a crucial role in managing electronic medical records, scheduling appointments, and ensuring seamless communication between patients and healthcare providers. Your expertise in Athena EMR will be key to maintaining accurate and up-to-date patient information.
If you thrive in a fast-paced environment and are passionate about healthcare administration, we want to hear from you! Enjoy the flexibility of remote work while making a meaningful impact in the medical field.
Responsibility
- Manage and update patient records in Athena EMR with precision and confidentiality.
- Schedule and confirm patient appointments, ensuring accurate documentation.
- Handle incoming calls and messages, providing professional and empathetic support.
- Assist healthcare providers with administrative tasks, including billing and insurance verification.
- Coordinate between patients, doctors, and other healthcare staff to ensure smooth operations.
- Maintain compliance with healthcare regulations and data security protocols.
- Generate reports and analyze data to support clinical decision-making.
- Provide night shift coverage to support global healthcare operations.
Qualifications
- Proven experience as a Medical Virtual Assistant or similar role, with expertise in Athena EMR.
- Strong understanding of medical terminology and healthcare administrative processes.
- Excellent communication skills, both written and verbal, with a professional demeanor.
- Ability to work independently during night shifts with minimal supervision.
- High attention to detail and commitment to patient confidentiality.
- Proficiency in Microsoft Office and other healthcare software.
- Reliable internet connection and a quiet workspace for remote work.
- Willingness to adapt to evolving healthcare technologies and procedures.