job description
Are you a detail-oriented, communicative professional with a passion for digital marketing and e-commerce growth? Join our dynamic team in Bali as a Marketplace Manager and play a pivotal role in expanding our online presence, optimizing vendor relationships, and driving sales through strategic marketplace management.
In this role, you will oversee the end-to-end operations of our marketplace platforms, ensuring seamless vendor onboarding, product listings, and customer engagement. Your expertise in market analysis, promotional strategies, and performance tracking will be key to scaling our business in a competitive digital landscape.
Based in the vibrant hub of Badung, Bali, you’ll collaborate with cross-functional teams to innovate and execute campaigns that boost visibility, conversion rates, and revenue. Whether you’re negotiating with vendors, analyzing market trends, or refining our digital storefronts, your contributions will directly impact our growth trajectory.
If you thrive in a fast-paced environment and are eager to make your mark in the e-commerce industry, we’d love to hear from you. Apply now and take the next step in your career with a company that values creativity, data-driven decisions, and teamwork.
Responsibility
- Manage and optimize product listings across multiple marketplace platforms (e.g., Tokopedia, Shopee, Bukalapak) to maximize visibility and sales.
- Develop and execute vendor acquisition and retention strategies to expand our seller network and improve partnerships.
- Monitor marketplace performance metrics (e.g., conversion rates, traffic, sales) and implement data-driven improvements.
- Coordinate with marketing teams to design and launch promotional campaigns, discounts, and bundles to drive customer engagement.
- Ensure compliance with marketplace policies, including product quality standards, pricing, and shipping requirements.
- Resolve vendor and customer inquiries promptly, maintaining high satisfaction and trust in our brand.
- Conduct competitive analysis to identify market trends, pricing strategies, and opportunities for differentiation.
- Collaborate with logistics and inventory teams to streamline order fulfillment and reduce delivery times.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, E-Commerce, or a related field.
- Minimum 2 years of experience in marketplace management, e-commerce operations, or digital marketing.
- Proven track record of growing sales and vendor networks on major Indonesian or international marketplace platforms.
- Strong analytical skills with proficiency in Google Analytics, Excel, or BI tools to interpret performance data.
- Excellent communication and negotiation skills in English and Bahasa Indonesia.
- Detail-oriented with the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Familiarity with SEO, content optimization, and digital advertising is a plus.
- Passion for e-commerce trends, customer behavior, and innovative sales strategies.