job description
Join Klinik Dr.Ana as a Marketing & Sales Officer and play a pivotal role in expanding our healthcare services in Bali’s vibrant communities. This dynamic position combines digital engagement, customer relationship management, and strategic sales to drive clinic growth and patient acquisition.
Based in the heart of Canggu, you’ll leverage your communication skills to connect with clients online, promote our medical services, and convert inquiries into appointments. Your efforts will directly contribute to improving community health access while building a rewarding career in the healthcare marketing sector.
We offer a competitive salary, professional development opportunities, and the chance to work in a modern, patient-centered environment. If you’re passionate about healthcare and sales, this is your opportunity to make a tangible impact.
Responsibility
- Develop and execute digital marketing strategies to promote clinic services across social media, email, and other online platforms.
- Engage with potential and existing patients through personalized online communication to build trust and encourage service utilization.
- Present clinic offerings (consultations, treatments, wellness programs) in a compelling manner to drive interest and conversions.
- Manage appointment scheduling, follow-ups, and patient inquiries to ensure a seamless customer experience.
- Collaborate with the medical team to create accurate, engaging content about treatments, health tips, and clinic updates.
- Track and analyze marketing performance metrics (e.g., conversion rates, engagement) to optimize campaigns.
- Participate in local health fairs, community events, and partnerships to increase clinic visibility.
- Maintain CRM systems and patient databases to ensure up-to-date records and effective lead management.
Qualifications
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- Proven experience (1-3 years) in sales, digital marketing, or customer service, preferably in healthcare or wellness industries.
- Excellent written and verbal communication skills in English; proficiency in Indonesian is a plus.
- Strong interpersonal skills with the ability to build rapport and influence decision-making.
- Familiarity with social media platforms (Instagram, Facebook, WhatsApp) and basic marketing tools (e.g., Canva, Mailchimp).
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Ability to work independently and as part of a team in a fast-paced environment.
- Passion for healthcare and a commitment to ethical, patient-centered marketing practices.