job description
Join PT. Jawa Automation Pro as a Marketing Administrator in beautiful Bali and play a pivotal role in driving customer engagement, sales growth, and brand visibility. This dynamic position blends administrative expertise with strategic marketing initiatives to support our expanding client base in Indonesia’s competitive market.
As a key member of our team, you will bridge the gap between sales, customer relations, and marketing operations, ensuring seamless communication and efficient workflows. Your contributions will directly impact our ability to nurture long-term client relationships while optimizing internal processes for maximum productivity.
This is an exceptional opportunity for detail-oriented professionals with a passion for marketing and customer service to thrive in a collaborative, fast-paced environment. Bali’s vibrant business landscape offers the perfect backdrop for career growth and work-life balance.
Responsibility
- Manage and maintain customer databases, ensuring accurate and up-to-date records of client interactions, preferences, and sales history.
- Coordinate marketing campaigns, including digital and traditional channels, to enhance brand awareness and lead generation.
- Prepare and distribute sales reports, presentations, and promotional materials to support business development efforts.
- Act as the primary point of contact for customer inquiries, resolving issues promptly and maintaining high satisfaction levels.
- Assist in organizing trade shows, events, and product launches to expand market reach and engagement.
- Collaborate with the sales team to track leads, follow up on opportunities, and streamline the sales pipeline.
- Monitor industry trends and competitor activities to provide actionable insights for strategic decision-making.
- Maintain inventory of marketing collateral and ensure timely restocking of promotional materials.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Proven experience (1-3 years) in marketing, sales support, or customer service roles, preferably in a corporate or agency setting.
- Strong organizational and multitasking skills with the ability to prioritize tasks in a deadline-driven environment.
- Excellent communication skills in English and Bahasa Indonesia, both written and verbal.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., HubSpot, Salesforce).
- Familiarity with digital marketing tools (e.g., email campaigns, social media management) is a plus.
- Customer-focused mindset with a problem-solving approach and a keen eye for detail.
- Ability to work independently and collaboratively in a team-oriented culture.