job description
Join Swatch Group, a global leader in the luxury watch industry, and become part of an elite team of Boutique Consultants dedicated to delivering unparalleled client experiences in our prestigious Bali locations. As a Luxury Watch Consultant, you will represent some of the worldâs most iconic timepiece brands, engaging with discerning clientele in a dynamic, high-end retail environment.
This is a rare opportunity to immerse yourself in the art of horology while contributing to the legacy of Swiss craftsmanship. Youâll work in a collaborative, passion-driven culture where your expertise and enthusiasm for luxury watches will be valued and rewarded. Whether youâre advising collectors, hosting exclusive events, or curating personalized selections, your role will be pivotal in shaping the future of luxury retail in Baliâs most sought-after destinations.
If you thrive in a fast-paced, client-centric environment and have a deep appreciation for precision, elegance, and heritage, we invite you to elevate your career with us.
Responsibility
- Provide expert consultation to high-net-worth clients on luxury watch collections, including technical specifications, heritage, and investment value.
- Achieve and exceed sales targets through proactive client engagement, relationship building, and personalized service.
- Conduct product demonstrations and educate clients on the craftsmanship, features, and exclusivity of Swatch Groupâs portfolio.
- Manage boutique operations, including inventory control, visual merchandising, and maintaining brand standards.
- Organize and host exclusive events, private viewings, and VIP appointments to enhance client loyalty.
- Stay updated on industry trends, new releases, and competitor activity to provide informed recommendations.
- Collaborate with the regional team to execute marketing campaigns and promotional strategies.
- Maintain detailed client records and follow up on inquiries to ensure a seamless, luxury experience.
Qualifications
- Minimum 3 years of experience in luxury retail, preferably in watches, jewelry, or high-end fashion.
- Proven track record of exceeding sales targets in a commission-based or luxury environment.
- Exceptional communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Deep knowledge of luxury watches, including mechanical movements, materials, and brand histories (Swatch Group brands preferred).
- Strong clienteling abilities, with a natural aptitude for building long-term relationships.
- Impeccable grooming and presentation, aligning with the prestige of the brand.
- Ability to work flexible hours, including weekends and evenings, to accommodate client needs.
- Passion for horology and luxury lifestyle, with a commitment to continuous learning.