job description
Join BPI Direct BanKo, Inc. as a Loans Associate and play a pivotal role in managing client relationships and ensuring the quality of our loan portfolio. This position is ideal for professionals passionate about financial services and dedicated to delivering exceptional customer service. Based in the vibrant regions of Bali, you will work in a dynamic environment that values integrity, innovation, and customer satisfaction.
As a Loans Associate, you will be responsible for building and maintaining strong relationships with clients, assessing loan applications, and ensuring compliance with banking regulations. Your efforts will directly contribute to the growth and stability of our financial services, helping individuals and businesses achieve their financial goals.
If you are a detail-oriented professional with a knack for customer service and a strong understanding of financial products, we invite you to apply and become part of our mission to provide accessible and reliable banking solutions.
Responsibility
- Manage and nurture relationships with existing and potential clients to ensure high levels of satisfaction and retention.
- Assess loan applications by evaluating financial documents, creditworthiness, and risk factors.
- Provide personalized financial advice and loan solutions tailored to the needs of clients.
- Monitor loan portfolios to ensure compliance with banking policies and regulatory requirements.
- Collaborate with internal teams to streamline loan processing and improve service delivery.
- Conduct regular follow-ups with clients to address inquiries and resolve issues promptly.
- Prepare and present reports on loan performance, delinquencies, and portfolio health.
- Stay updated on industry trends, financial products, and regulatory changes to provide informed recommendations.
Qualifications
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 2 years of experience in banking, financial services, or a related role.
- Strong understanding of loan products, credit analysis, and risk assessment.
- Excellent communication and interpersonal skills to build rapport with clients.
- Proficient in using banking software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of integrity and commitment to ethical banking practices.
- Familiarity with local banking regulations and compliance standards is a plus.