job description
Join PERA Multipurpose Cooperative as a Loan Processor and play a pivotal role in empowering financial growth for our members. Based in the vibrant community of Canggu, Bali, you will be at the heart of our mission to provide seamless, efficient, and member-centric loan services.
As a Loan Processor, you will manage the end-to-end loan application process, ensuring compliance with regulatory standards while delivering exceptional service. Your expertise in KYC (Know Your Customer) verification, credit assessments, and document validation will directly contribute to our cooperative’s reputation for trust and reliability.
This is a full-time opportunity for detail-oriented professionals who thrive in a collaborative environment. If you are passionate about financial services and committed to accuracy and member satisfaction, we invite you to apply and grow with us.
Responsibility
- Process and evaluate loan applications in compliance with cooperative policies and regulatory requirements.
- Conduct thorough KYC (Know Your Customer) and credit checks to assess applicant eligibility.
- Verify and validate all supporting documents for completeness, accuracy, and authenticity.
- Collaborate with underwriters and management to facilitate timely loan approvals or rejections.
- Maintain meticulous records of all loan transactions and communications in the system.
- Provide clear, professional, and empathetic communication to members regarding loan status and requirements.
- Identify and resolve discrepancies or issues in loan applications promptly.
- Stay updated on industry best practices, compliance standards, and cooperative loan products.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 2 years of experience in loan processing, banking, or financial services.
- Strong understanding of KYC, AML (Anti-Money Laundering), and credit evaluation processes.
- Proficient in using loan management software and Microsoft Office tools (Excel, Word).
- Exceptional attention to detail and organizational skills to manage multiple applications simultaneously.
- Excellent written and verbal communication skills in English.
- Ability to work under pressure, meet deadlines, and maintain confidentiality.
- Customer-focused mindset with a commitment to delivering high-quality service.