job description
Are you passionate about live commerce and eager to support dynamic live-selling sessions? Sheldon Global Pte. Ltd. is seeking a hands-on Livestream Assistant to join our team in Bali. In this role, you will work closely with hosts and the production team to ensure seamless, engaging, and high-converting live-selling sessions on TikTok Shop and other social commerce platforms.
As a Livestream Assistant, you will play a crucial role in enhancing the viewer experience, managing real-time interactions, and supporting the technical and logistical aspects of live broadcasts. This is an exciting opportunity for individuals who thrive in fast-paced environments and have a keen interest in e-commerce and digital marketing.
If you are detail-oriented, tech-savvy, and ready to contribute to a growing team, we would love to hear from you!
Responsibility
- Assist live hosts during broadcasts by managing chat interactions, responding to viewer questions, and engaging with the audience in real-time.
- Coordinate with the production team to ensure smooth technical execution, including camera setup, audio checks, and troubleshooting.
- Monitor live sales performance and provide real-time feedback to hosts to optimize conversions.
- Prepare and organize product information, scripts, and promotional materials for live sessions.
- Track inventory levels and communicate with the logistics team to ensure product availability.
- Analyze post-live data to identify trends, audience preferences, and areas for improvement.
- Collaborate with the marketing team to promote upcoming live sessions across social media platforms.
- Maintain a professional and energetic on-screen presence when required to support hosts.
Qualifications
- Proven experience in live commerce, social media management, or a related field.
- Strong communication skills with the ability to engage audiences effectively in real-time.
- Familiarity with TikTok Shop, Instagram Live, or other social commerce platforms.
- Basic technical knowledge of live-streaming equipment and software.
- Ability to multitask and problem-solve quickly in a fast-paced environment.
- Excellent organizational skills with keen attention to detail.
- Passion for e-commerce, digital marketing, and emerging trends in live selling.
- Willingness to work flexible hours, including evenings and weekends, as live sessions may require.