job description
Join our dynamic team in Bali as a Lifestyle Consultant (Administrative Support), where your exceptional customer service skills will shape unforgettable experiences for our clients. This role is perfect for detail-oriented professionals who thrive in a fast-paced, client-focused environment.
As a Lifestyle Consultant, you will serve as the first point of contact for high-end clients, ensuring seamless coordination of administrative tasks while delivering personalized solutions. Your ability to anticipate needs, manage schedules, and maintain meticulous records will be key to enhancing client satisfaction and operational efficiency.
Based in the vibrant and culturally rich island of Bali, this position offers a unique opportunity to blend professional growth with an inspiring work-life balance. Whether you're organizing travel itineraries, managing correspondence, or resolving inquiries, your role will directly contribute to the luxury lifestyle our clients expect.
Responsibility
- Provide exceptional customer service to high-profile clients via phone, email, and in-person interactions.
- Manage and coordinate schedules, appointments, and travel arrangements with precision and discretion.
- Handle administrative tasks, including document preparation, data entry, and filing with a high degree of accuracy.
- Act as a liaison between clients and service providers, ensuring seamless communication and execution of requests.
- Maintain confidentiality and professionalism in all client interactions and record-keeping.
- Develop and implement efficient office systems to streamline workflows and improve productivity.
- Assist in event planning and coordination for client gatherings, meetings, or special occasions.
- Monitor and follow up on client requests and feedback to ensure timely resolution and satisfaction.
Qualifications
- Minimum 2 years of experience in administrative support, customer service, or a related field.
- Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.
- Strong organizational and time-management abilities with a keen eye for detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM software.
- Proven ability to multitask in a high-pressure environment while maintaining composure and professionalism.
- Discretion and integrity in handling sensitive client information.
- A proactive and solution-oriented mindset with a passion for delivering exceptional service.
- Experience in the hospitality, luxury, or lifestyle industry is highly advantageous.